SHIPPING POLICY
Due to the Covid-19 situation, delivery to some countries might be affected.
My work is printed in the UK* in small quantities to prevent waste. If I have your print in stock it will be shipped within a day or 2. If not, I will print it to order so please allow 4-7 working days for printing and processing. If you have a special request please email me at hello@bellefosse.com and I will do my best to accommodate it.
* For clients based in Brazil: I will be printing your artwork in Sāo Paulo to reduce shipping costs, and also reduce my carbon footprint.
UK
Sent via Royal Mail 1st Class Signed For
1-2 business days - £4 flat rate for all prints
Free Delivery on orders over £75
Europe
Sent via Royal Mail International Tracked and Signed
3-4 business days - £10 flat rate for all prints
Free delivery on orders over £100
International
Sent via Royal Mail International Tracked and Signed
5-10 business days - £15 flat rate for all prints
Free delivery on orders over £100
Brazil
Sent via Sedex or PAC
6-12 business days - £4 flat rate for all prints
Free delivery on orders over £75
RETURN AND REFUND POLICY
I hope you love your artwork as much as I do!
If you feel it’s not what you expected please contact me at hello@bellefosse.com to discuss a return or to exchange it (within 14 days) stating your reason for return.
Please note that return postage cost is the responsibility of the customer and I recommend a fully trackable option as I won’t be able to refund it in case the package gets lost in transit. Refunds will be issued once I receive the goods back and providing it is in it’s original packaging and a saleable condition.
In case of the unlikely event you receive a damaged parcel, please take photos and contact me at hello@bellefosse.com within 24 hours of receiving your delivery. Please keep the original packaging. I will do everything I can to make it right.
*Unfortunately, I cannot accept returns on sale items or Limited Editions